To get Started:
Logging into RedZone
Pay Your Bills
Finding Your Courses
What is in an Online Course?
Checking Your Grades
Saving Files in RTF format
Survival Tips for Online Classes
Glossary of terms
Asking for Help
Login to RedZone:
Go to the LCC Homepage
Click on the RedZone Icon
Username is your LCC Student ID number
Password is your PIN number (you can get this from IT
620-820-1146) or enter your student ID number in the username
box and click I forgot my password and a password will
be generated and sent to your student email account (if you have
not yet enrolled it will be sent to your email account you
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Need to change your Personal Information?
Click the words Personal Information next to your name at
the top of your screen.
The first tab shows you what information about you
that has been made
public (usually your name and email address)
The Password tab allows you to change your password (your Pin #). If you do, be sure to create an hint for yourself
there, and click SAVE.
The Permissions tab allows you to select which information about
yourself is public. Any time your name shows up in RedZone with
the blue exclamation point icon next to it, other people can
click on it and see whatever information you have made public.
Be careful about what you give permission for everyone to see.
Now , on to your classes!
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Student Tab Information
Your Semester schedule:
To find your schedule, from your student tab, go to:
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What about Finding My Grades at the End of
From your student tab, go to:
Unofficial Transcript and Grade Report
Then select View Final Grade Report and the semester you have
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This gives you the current semester grades. For an
unofficial transcript, click
the View Unofficial Transcript link. You can print it too! (This
is NOT the transcript you send to another school if your
transfer. That type is an “official” transcript that you request
from the Admissions Office. The cost for official transcripts is
How about Paying your bill to LCC?
The Financial Aid and Account area shows you what you owe and
how to pay it.
Then you get to see the bill!
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Finding your Courses
TO ACCESS COURSES:
Click the plus sign (+) in
front of My Courses
Click on the Course Name
You are now on the main page of
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What is in an Online or Supplemental Course?
Once you click on the name of
the course, you are taken to the Main Page of the course.
Main Page of a Course
Use the Navigation Links on the
Left or Use the “Bread Crumb Trail” at the Top
DO NOT USE THE BACK BUTTON (it
kicks you out!)
What will you find on each screen?
You will see a list on the left
hand side of each screen in your course sites, with titles such
These are all
On each Page, you will find
little boxes called “Portlets”. They will contain different
kinds of information and some are interactive. For instance,
Forum portlets are for discussion, and you can read, post and
reply to discussion threads posted by your instructor or other
Every class may be a little bit
different, because your instructor can use different portlets to
put the class together. It is important to look around, and
read everything when you are getting started so that you know
where things are. If you aren’t sure-ask questions! Your
instructor assumes you understand if you don’t ask, and since
this is your grade, you should always ask. Instructors are here
to teach, to facilitate, to explain and to answer questions, so
don’t be shy online.
This is where Discussion happens in online courses. You will see
a Forum ( for “asynchronous” not-at-the-same-time discussion),
a Chat portlet (for real-time chat) and a portlet called
Coursemates. Coursemates is the list of all the students in the
course. You can send email to the class through that portlet.
this is where your instructor will record your attendance in on
This includes the course name and number the instructor’s
contact information and the course description from the
catalogue. This is standard in all courses and cannot be
This is where your instructor MAY post the syllabus (it could
also be posted in a Handout portlet on another page instead, if
this page is deleted). It can be posted as text or as a document
file , which you will open. There may also be a Readings
portlet, where your instructor would post page numbers of
readings for the course. This portlet might also be found on
another page, depending on the instructor.
This is where you go to find your assignments, take quizzes and
upload documents such as papers and worksheets. If your
instructor has given you feed back (comments) on an assignment,
you will click on the name of the assignment after it has been
graded to read them (rather than in the Gradebook).
You can go back and forth
between how you view assignments in Coursework by changing how
the display is sorted.
You can sort by Unit, or by Type.
organizes your work into sections, and may show you what is due
organizes your work by types of assignments and will show you
all the tests grouped together, etc.
All assignments may not be
visible at the beginning of the semester-your instructor will
make them available according to when they are due.
ORGANIZED BY UNITS:
Units can be actual units,
chapters, or sections (depending on how your instructor groups
ORGANIZED BY TYPE:
TESTS, DISCUSSION, PAPERS,
PROJECTS, ETC (Types of assignments)
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When you see an assignment listed in Coursework, the icon
(picture) will help you know what type of assignment it is.
assignments for Face-to-Face courses
In class quizzes,
papers, homework assignments, etc.
download a file and also submit assignments electronically by
uploading on RedZone.
re-upload document with comments after grading
Unless your teacher
specifies another format, you should save all your files in RTF
(Rich Text Format) so that they can be easily opened or shared
with your instructor.
Mostly for online
or hybrid courses
This assignment is
to be completed through RedZone. Tests and quizzes are examples.
These may be graded automatically in the system if your
instructor has put in the correct answers to the questions. Be
aware that if you spell or type it differently, your answer may
be counted wrong, but your instructor will check your answers to
be sure you get credit.
Checking your Grades
during the semester:
This is where you will go to check your weekly grades. Your
final grade for the course will be posted in the Student area of
To check your grades, click on Gradebook.
You will see only your grades for the course, if you are not
seeing your grades changing weekly you will need to contact the
There is a printer-friendly button at the top upper right. Click
that to print a grade sheet if you need to turn one in for
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SAVING FILES IN RTF FORMAT
RTF files can be opened by most
word processing programs regardless of which one created it.
This means that we don’t all have to have the same word
processing program in order to share documents.
This is important for students
and for teachers.
Here’s what to do:
document on the computer as you normally would.
When you get ready
to save it, find your save menu
selecting “Save” , choose “Save As” from your menu
Look through your
options-you may have to choose “other options” depending on your
Locate Rich Text
Format and select it
Be sure you have
named your file in the way you want to
Select where you
want to save your file (Desktop, My Documents, a Flash drive,
Now when you are ready to
upload your document , either into your online course, or attach
it to an email, you can relax knowing the person at the other
end can open it.
That was easy!
Survival Tips for Online Classes
PARTICIPATE, PARTICIPATE: Log-in frequently (at least three-four
times a week) and budget your time -- work on things a little
bit at a time during the week. Also, to truly take part in the
online discussions (and to get full points!) you need to check
and leave messages throughout the week. Missing even a couple of
days of discussion can create a daunting amount of reading to
catch up on.
SCROLL DOWN: If you think you have finished reading a
message, be sure to check the "scroll bar" on the right. If it
is not all the way down the slot it means you need to scroll
down to see the rest of the text. (And don't let difficult
technical words like "slot" get you down, you will get used to
ANNOUNCEMENTS: Always check the Announcements first when you
login. If you have not been in class for a day or so, be sure to
check the archived announcements, which are at the top of the
DON’T LOOK BACK: Hitting the back button or the return key
will likely throw you out of the class and back to the student
page. To navigate within your course, use the Breadcrumb trail
or the icons. Don’t use the refresh button on your browser-that
also reload, and may require you to log back in. Doing that
during a test may lock you out of your best attempt.
BE PATIENT: Wait for pages to load. Don’t double click. Watch
the loading bar at the bottom of the screen and watch the green
blocks moving to load the page. If you get impatient and click
again, you may find that you have been ejected from the system
and now have to log back in (see, it doesn’t make things go
CUTTING AND PASTING TEXT: You will almost certainly use this
skill a lot, for example if you want to write an essay in Word
and than copy and paste it into a discussion forum. You do this
by highlighting the text you wish to copy and hitting ctrl C.
Then go the place you wish to paste the text and hit ctrl V.
Doing this will strip the extra hidden characters that word puts
in and give you a “clean” copy. If you don’t do this, you may
not be able to fit all of the text into the text box, even
though it looks like you should be able to . Those hidden
characters take up space. If you just “copy” and “paste” (not
using Control C and Control V) you won’t get a clean copy
without extra hidden characters.
Q&A FORUM: If you have a question about the subject matter,
you should first ask your instructor. There may be a discussion
forum in your class for asking questions, and that is always a
good place to start. If you post your question there, the
instructor only has to answer once, and everyone gets the
Obviously, some questions should be asked in private, or your
question may be something that you are sure does not affect
anyone else -- in which case you should email or call the
instructor according to their policies. If you have a question
about RedZone, contact the Online Support (during the day on
campus 820-1146) or evening and weekends (620-778-0122) or by
Our policy for instructors allows a 24 hour grace period to
answer questions, but most of us answer faster if we can!
NETIQUETTE: When you are in the discussion forum, you should be honest and
direct, remember that in the written form comments can seem
"rude" even when that is not the author's intent. Before posting
a message or response, ask yourself, "Would I say this to a
Using all-capital letters is "shouting" when used in email or
Internet discussions. However, due to format limitations of most
discussion software programs use of all-caps is acceptable for
use as subheadings or occasional emphasis. An entire email or
post is not acceptable in all caps.
EMAIL PROTOCOL: When you send an email, always identify
yourself by putting your name at the end of the email. We don’t
know you by your email address! If the recipient does not
recognize your email address they may not know who is sending
the message. Please put the name of the course in the subject
line, unless your instructor directors you to do something else.
If you leave the subject line blank, some email may get sent to
the Junk file and be deleted. Don’t let your important message
go to the trash! Many of our online instructors teach several
courses or sections per semester, so it is helps us to identify
you and the course you are in quickly if you give us the chance.
DON’T PANIC: This also means don’t wait to ask for help. We want
you to have a good online experience and to get the most out of
your classes. This means that you have to ask your questions
when they come up-don’t worry about looking silly, not knowing
something, or being embarrassed. We have ALL been where you are-
and that’s why you are in school-to get the answers. Give us the
opportunity to help you by not waiting until the night your big
assignment is due to admit that you cant find the instructions
or don’t understand how to upload a document.
SAVE YOUR WORK: It is good practice to always save a copy of
anything you submit. Keep a copy on your computer, so that if
you have a problem, you haven’t lost your only copy. Don’t
assume that you can just email assignments to your instructor if
you don’t know how to upload them- we want to keep all the
coursework contained in the online course site, not in your
instructors email inbox.
ASK QUESTIONS. REALLY.
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Glossary of Terms
A Web browser is a software program that interprets the coding
language of the World Wide Web in graphic form, displaying the
translation rather than the coding. This allows anyone to
“browse the Web” by simple point and click navigation,
bypassing the need to know commands used in software languages.
Examples of Browsers are Internet Explorer, Firefox, Chrome and
Default : A
particular setting or value for a variable that is assigned
automatically by an operating system and remains in effect
unless canceled or overridden by the operator. In other words,
this is the factory setting until you change it. A default
setting is the setting which you start with.
background image of a display screen, on which windows, icons,
and other graphical items appear. In other words, the screen and
what you see.
meeting place for open discussion. In online classes, this is
only “public” for the members of the class. This is where your
graded discussion takes place.
service provider), a business providing its customers with
connection to the Internet and other related services. Your ISP
is the company that provides you with internet service.
Operating system: a set of
system software programs in a computer that regulate the ways
application software programs use the computer hardware the and
the ways that users control the computer. Your operating system
might be Vista, Windows XP, OS10, etc.
In a discussion forum, a reply is the
written response to a post by an instructor or another student.
The Rich Text Format (often abbreviated RTF) is a proprietary
document file format with published specification developed by
Microsoft Corporation in 1987 for Microsoft products and for
cross platform document interchange. Most word processors are
able to read and write some versions of RTF. This means that if
you save a document using in RTF format, it can usually be
opened by someone else, even if they don’t have the same word
processing software installed that you have on your computer.
Syllabus: An outline and
summary of topics to be covered in a college course. It is
usually given to each student during the first class session so
that the objectives and the means of obtaining them are clear. A
Syllabus usually contains specific information about the course
, such as information on how, where and when to contact the
instructor, an outline of what will be covered in the course, a
schedule of test dates and the due dates for assignments, the
grading policy for the courses, specific classroom rules; etc.
Thread: a discussion thread can
be defined as one topic under discussion by a group. The thread
is a single focused topic, in most cases, and all comments
concerning the topic are listed with it.
Uploading and downloading are two terms used in computing to
refer to data transfer. In brief, files are considered uploaded
when they are transferred from a computer to a central
server. (You upload your files to the course web site). Files are
downloaded when they are transferred from a server to a smaller
peripheral unit. (You download the course files to your
computer). When data is being transferred from one system to
another, it is either being uploaded or downloaded, depending on
FOR QUESTIONS AND/OR ASSISTANCE
FIRST READ THE HELP RESOURCES LISTED IN REDZONE
CONTACT Online Support
Main Campus office
Cell # 620-778-0122 (Text messages are fine)
login using their Student ID# as their username and their PIN#
as their password.
If you need
to get your PIN number or have it reset contact Information
Technology (IT) at 620-820-1146.
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